Refund & Scheduling Policy –

Four-Session Business Build Out Package

1. Refunds

  • All sales are final.

  • No refunds will be issued once the first session has been completed.

  • If a client chooses not to schedule or attend sessions after purchase, this will be considered a forfeit of services, and no refund will be provided.

2. Scheduling the First Session

  • The first session must be scheduled within 7 business days of purchasing the package.

  • The first session must be completed within 14 calendar days of purchase.

  • Failure to meet this timeline without prior written approval will result in forfeiture of the session(s) without refund.

3. Completion Timeline for All Sessions

  • All four sessions must be completed within 16 weeks (112 days) of the purchase date.

  • Any unused sessions after this period will expire and will not be eligible for a refund or credit.

4. Extensions

  • Extensions may only be granted in cases of documented extenuating circumstances (e.g., medical emergencies) and must be approved by Cher Meli in writing.

  • Approved extensions will include a mutually agreed-upon revised completion date.

5. Rescheduling & Cancellations

  • Clients must provide at least 24 hours’ notice to reschedule a session.

  • Sessions canceled with less than 24 hours’ notice will be considered forfeited unless due to an emergency approved at Cher Meli’s discretion.

6. Acknowledgement

  • Purchase of the Four-Session Business Build Out Package indicates your acceptance of these terms.